What to do if you want to talk to us

You can contact the school office between 8:30am and 4:30pm by either calling 01707 331508 or by emailing us on


If you would like to speak to someone with regard to your child’s learning please speak to your class teacher in the first instance.  If necessary, they will refer to a member of the Senior Leadership Team.  You can also email them via the  You will receive a response within two working days of receipt of your enquiry.  Please allow 48 hours for a response.


If you are concerned about a Springmead child or family then please contact one of our Designated Safeguarding Officers as follows immediately via the school office:

Karen Cayford, Headteacher

Claire Todd, Deputy Headteacher

Hannah Clarke, Key Stage 2 Leader

Nichola Porter, /EYFS Key Stage 1 Leader


You can also email us at


All conversations are treated in the strictest confidence and in line with our school Safeguarding and Child Protection Policies.